How To Fix CRM_TC_PREPAYMENT104 - More than one contract found for contract ID &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_TC_PREPAYMENT - TC: Prepayment data messages

• Message number: 104

• Message text: More than one contract found for contract ID &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_TC_PREPAYMENT104 - More than one contract found for contract ID &1 ?

  The SAP error message CRM_TC_PREPAYMENT104 indicates that there is more than one contract associated with the specified contract ID in the system. This situation typically arises in the context of contract management within SAP CRM (Customer Relationship Management) when the system expects a unique contract but finds multiple entries.
  Cause:
  
  Duplicate Contracts: There may be multiple contracts created with the same ID due to data entry errors or system issues.
  Incorrect Contract Configuration: The system might be configured in a way that allows for multiple contracts to be created with the same identifier.
  Data Migration Issues: If data was migrated from another system, it’s possible that duplicates were introduced during the migration process.
  
  Solution:
  
  
  Check for Duplicates: 
  
  Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to search for contracts with the specified ID.
  Review the list of contracts returned to identify duplicates.
  
  
  
  Correct the Data:
  
  If duplicates are found, determine which contract is valid and which can be deleted or merged.
  Use the appropriate transaction to delete or archive the unnecessary contracts.
  
  
  
  Adjust Configuration:
  
  Review the configuration settings in the SAP system to ensure that contracts are being created with unique identifiers.
  Consult with your SAP Basis or functional consultant to adjust settings if necessary.
  
  
  
  Data Cleanup:
  
  If the issue is due to data migration, consider running a data cleanup process to remove or consolidate duplicate entries.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to contract management for additional guidance on handling duplicates.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and SE16N for table access.
  SAP Notes: Check SAP Notes for any known issues or patches related to contract management and this specific error message.
  User Roles: Ensure that users have the appropriate roles and permissions to view and manage contracts in the system.
  
  If the problem persists after following these steps, it may be beneficial to engage with SAP support or your internal IT team for further investigation.