How To Fix CRM_TC_BTX_XI005 - Unable to process more than one document per confirmation.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_TC_BTX_XI -

• Message number: 005

• Message text: Unable to process more than one document per confirmation.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_TC_BTX_XI005 - Unable to process more than one document per confirmation. ?

  The SAP error message CRM_TC_BTX_XI005 indicates that the system is unable to process more than one document per confirmation in the context of a transaction or process. This error typically arises in scenarios where multiple documents are being processed simultaneously, but the system is configured to handle only one document at a time for confirmation.
  Cause:
  
  Configuration Limitation: The system may be configured to allow only single document processing for certain transactions or confirmations.
  Process Logic: The business process logic may dictate that only one document can be confirmed at a time to maintain data integrity.
  Integration Issues: If the error occurs during an integration process (e.g., with SAP PI/PO or other middleware), it may be due to the way messages are being sent or received.
  Concurrency Issues: If multiple users or processes are trying to confirm documents simultaneously, it may lead to this error.
  
  Solution:
  
  Check Configuration: Review the configuration settings in the SAP system to ensure that it is set up to allow multiple document confirmations if that is the desired behavior. This may involve checking transaction settings or customizing options.
  Process One Document at a Time: If the system is designed to handle only one document at a time, ensure that the process is modified to confirm documents sequentially rather than in bulk.
  Review Integration Settings: If the error occurs during an integration process, check the middleware settings and ensure that the messages are being processed correctly. You may need to adjust the message handling logic.
  Error Handling: Implement error handling in the process to catch this error and provide a user-friendly message or alternative actions.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific recommendations or patches that may address the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common errors.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SM21 for system logs, SLG1 for application logs, or ST22 for dumps.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  Testing: If changes are made to the configuration or process, conduct thorough testing to ensure that the issue is resolved and that no new issues are introduced.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.