How To Fix CRM_TC_BTX_XI004 - Unable to identify document, message item contains no keys

CRM_TC_BTX_XI004 - Overview

• Message type: E = Error

• Message class: CRM_TC_BTX_XI -

• Message number: 004

• Message text: Unable to identify document, message item contains no keys

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_TC_BTX_XI004 - Unable to identify document, message item contains no keys ?

  The SAP error message CRM_TC_BTX_XI004 ("Unable to identify document, message item contains no keys") typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the identification of a document in the system. This error is often related to the integration between SAP CRM and other systems, such as SAP ERP or third-party applications, particularly when using middleware like SAP PI/PO (Process Integration/Process Orchestration).
  Causes:
  
  Missing Keys: The error indicates that the message item being processed does not contain the necessary keys (like document number, item number, etc.) that are required to identify the document in the CRM system.
  Incorrect Mapping: If the integration is set up incorrectly, the keys may not be mapped properly from the source system to the target system.
  Data Format Issues: The data being sent may not conform to the expected format, leading to the inability to extract the required keys.
  Message Structure: The