How To Fix CRM_TAX103 - The tax jurisdiction code could not be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_TAX - CRM Tax Calculation Output

• Message number: 103

• Message text: The tax jurisdiction code could not be determined

What causes this issue?

The tax jurisdiction code could not be determined for the following
reasons:
1. The activity 'JUR' is not maintained for determining the tax
jurisdiction code
2. No function name has been maintained for the activity 'JUR'

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Check the settings for determining functions from the external system.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_TAX103 - The tax jurisdiction code could not be determined ?

  The SAP error message CRM_TAX103, which states "The tax jurisdiction code could not be determined," typically occurs in the context of tax calculations within the SAP Customer Relationship Management (CRM) module. This error indicates that the system is unable to find a valid tax jurisdiction code for the transaction being processed. Here are the potential causes, solutions, and related information for this error:
  Causes:
  
  Missing Tax Jurisdiction Data: The tax jurisdiction code may not be defined in the system for the specific location (e.g., customer address, shipping address) involved in the transaction.
  Incorrect Configuration: The configuration settings for tax determination may not be set up correctly in the system.
  Incomplete Master Data: The customer or vendor master data may be incomplete or missing relevant address information that is necessary for tax determination.
  Address Format Issues: The address format may not conform to the expected standards, leading to difficulties in determining the jurisdiction.
  Tax Code Not Assigned: The relevant tax codes may not be assigned to the specific jurisdiction or may not be properly linked to the transaction type.
  
  Solutions:
  
  
  Check Tax Jurisdiction Configuration:
  
  Navigate to the configuration settings for tax determination in SAP (usually found in the SPRO transaction).
  Ensure that the tax jurisdiction codes are properly defined and linked to the relevant country and region.
  
  
  
  Review Master Data:
  
  Verify that the customer or vendor master data includes complete and accurate address information.
  Ensure that the address fields are filled out correctly, including postal codes and city names.
  
  
  
  Validate Address Format:
  
  Check that the address format adheres to the standards required by the tax jurisdiction.
  Make any necessary adjustments to the address format in the master data.
  
  
  
  Assign Tax Codes:
  
  Ensure that the appropriate tax codes are assigned to the relevant jurisdiction in the tax configuration settings.
  Check if the tax codes are active and correctly linked to the transaction types being processed.
  
  
  
  Test with Different Scenarios:
  
  If possible, test the transaction with different customer or vendor addresses to see if the issue persists across all addresses or is isolated to specific ones.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to tax determination and jurisdiction codes for any additional guidance or updates.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates on tax jurisdiction handling.
  Transaction Codes: Familiarize yourself with transaction codes related to tax configuration, such as OBYZ (for tax jurisdiction codes) and OBCO (for tax codes).
  Support: If the issue persists after checking the above items, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the CRM_TAX103 error and implement the necessary solutions to resolve it.