How To Fix CRM_TAX104 - The tax jurisdiction code could not be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_TAX - CRM Tax Calculation Output

• Message number: 104

• Message text: The tax jurisdiction code could not be determined

What causes this issue?

The external system could not determine the tax jurisdiction code from
the entry in the address.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

Message, the jurisdiction code has been deleted.

How to fix this error?

Check the entry in the address.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_TAX104 - The tax jurisdiction code could not be determined ?

  The SAP error message CRM_TAX104, which states "The tax jurisdiction code could not be determined," typically occurs in the context of tax calculations within the SAP Customer Relationship Management (CRM) module. This error indicates that the system is unable to find the appropriate tax jurisdiction code for a given transaction, which is necessary for calculating taxes correctly.
  Causes:
  
  Missing Tax Jurisdiction Data: The tax jurisdiction code may not be defined in the system for the specific location (e.g., country, state, city) related to the transaction.
  Incorrect Configuration: The configuration settings for tax determination may not be set up correctly in the system.
  Incomplete Master Data: The master data for customers, vendors, or materials may be incomplete or incorrect, lacking necessary information such as addresses or tax classification.
  Address Issues: The address associated with the transaction may not be formatted correctly or may be missing key components.
  Tax Code Issues: The tax codes used in the transaction may not be linked to the appropriate jurisdiction codes.
  
  Solutions:
  
  
  Check Tax Jurisdiction Configuration:
  
  Navigate to the tax configuration settings in SAP and ensure that the tax jurisdiction codes are properly defined for the relevant locations.
  Use transaction codes like OBYZ (for tax codes) and OB40 (for tax jurisdiction codes) to review and maintain the settings.
  
  
  
  Review Master Data:
  
  Verify that the customer or vendor master data includes complete and accurate address information.
  Ensure that the tax classification is correctly assigned in the master data.
  
  
  
  Validate Address Format:
  
  Check the address format in the transaction to ensure it meets the requirements for tax determination.
  Make sure that all necessary address fields (e.g., street, city, postal code) are filled out correctly.
  
  
  
  Test Tax Calculation:
  
  Use the tax calculation test tools available in SAP to simulate the transaction and identify where the breakdown occurs.
  This can help pinpoint whether the issue lies with the configuration or the master data.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on tax jurisdiction setup and troubleshooting.
  
  
  
  Engage with SAP Support:
  
  If the issue persists after checking the above areas, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OBYZ, OB40, and OVK1 for tax configuration.
  Tax Jurisdiction Codes: Understand the importance of tax jurisdiction codes in tax determination and compliance.
  SAP Notes: Check for any SAP Notes related to CRM_TAX104 for updates or patches that may address known issues.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_TAX104 error message in SAP.