How To Fix CRM_SYV_IL007 - Survey id is Mandatory

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SYV_IL - Message class for Surveysuite BOL

• Message number: 007

• Message text: Survey id is Mandatory

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SYV_IL007 - Survey id is Mandatory ?

  The SAP error message CRM_SYV_IL007: Survey ID is mandatory typically occurs in the context of SAP Customer Relationship Management (CRM) when a user attempts to create or process a survey-related transaction without providing a required Survey ID. This error indicates that the system expects a Survey ID to be specified, but it is missing.
  Cause:
  
  Missing Survey ID: The most common cause of this error is that the user has not entered a Survey ID in the relevant field when trying to create or process a survey.
  Incorrect Configuration: There may be configuration settings in the CRM system that require a Survey ID for certain operations, and these settings may not be properly aligned with the user's actions.
  User Input Error: The user may have overlooked the Survey ID field or entered it incorrectly.
  
  Solution:
  
  Enter a Survey ID: Ensure that you provide a valid Survey ID in the relevant field before proceeding with the transaction. This is the most straightforward solution.
  Check Configuration: If you believe you are entering the correct information, check the configuration settings in the CRM system to ensure that the Survey ID requirement is set up correctly.
  Review Documentation: Consult the SAP documentation or help resources for guidance on how to properly enter survey-related data.
  User Training: If this error is common among users, consider providing additional training or resources to help them understand the importance of the Survey ID and how to enter it correctly.
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context or solutions.
  Transaction Codes: Familiarize yourself with the transaction codes related to surveys in SAP CRM, as this can help you navigate the system more effectively.
  User Roles and Permissions: Ensure that the user has the necessary roles and permissions to access and create surveys, as this can sometimes affect the ability to enter required fields.
  
  By addressing the missing Survey ID and ensuring proper configuration and user training, you should be able to resolve the CRM_SYV_IL007 error effectively.