How To Fix CRM_SYV_IL005 - Survey &1 &2 already exists


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_SYV_IL - Message class for Surveysuite BOL

  • Message number: 005

  • Message text: Survey &1 &2 already exists

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_SYV_IL005 - Survey &1 &2 already exists ?

    The SAP error message CRM_SYV_IL005 indicates that a survey with the specified identifiers already exists in the system. This error typically occurs when you attempt to create a new survey that has the same key or identifier as an existing survey.

    Cause:

    1. Duplicate Survey ID: The most common cause of this error is that you are trying to create a survey with an ID that is already in use by another survey in the system.
    2. Data Entry Error: There may have been a mistake in entering the survey details, leading to an attempt to create a duplicate.
    3. System Configuration: In some cases, system settings or configurations may lead to unexpected behavior regarding survey creation.

    Solution:

    1. Check Existing Surveys: Before creating a new survey, check the existing surveys in the system to ensure that the ID you are trying to use is not already taken. You can do this by navigating to the survey management area in SAP CRM.
    2. Use a Unique Identifier: If you find that the survey ID is already in use, choose a different, unique identifier for your new survey.
    3. Review Input Data: Double-check the data you are entering to ensure that there are no unintentional duplicates.
    4. Consult Documentation: Refer to SAP documentation or help resources for guidelines on survey creation and management to ensure compliance with best practices.
    5. Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
    • Transaction Codes: Familiarize yourself with transaction codes related to survey management in SAP CRM, such as CRMD_ORDER for managing surveys.
    • User Permissions: Ensure that you have the necessary permissions to create surveys in the system, as restrictions may also lead to errors.

    By following these steps, you should be able to resolve the CRM_SYV_IL005 error and successfully create your survey.

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