How To Fix CRM_SYV_IL003 - Action cancelled

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SYV_IL - Message class for Surveysuite BOL

• Message number: 003

• Message text: Action cancelled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SYV_IL003 - Action cancelled ?

  The SAP error message CRM_SYV_IL003, which indicates "Action cancelled," typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to perform an action that cannot be completed due to various reasons. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  User Authorization Issues: The user may not have the necessary permissions to perform the action.
  Incomplete Data: Required fields may be missing or contain invalid data, preventing the action from being completed.
  System Configuration: There may be configuration issues in the CRM system that are causing the action to fail.
  Business Logic Constraints: Certain business rules or logic may prevent the action from being executed.
  Technical Errors: There could be underlying technical issues, such as system performance problems or bugs in the software.
  
  Solutions:
  
  Check User Authorizations: Ensure that the user has the appropriate roles and authorizations to perform the action. This can be done by reviewing the user's profile in the SAP system.
  Validate Input Data: Review the data being submitted for the action. Ensure that all required fields are filled out correctly and that there are no invalid entries.
  Review Configuration Settings: Check the configuration settings in the CRM system to ensure that they are set up correctly for the action being performed.
  Consult Business Rules: Review any business rules or logic that may be in place to determine if they are preventing the action from being completed.
  Check System Logs: Look at the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the failure.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SLG1 (Application Log) for checking logs.
  SAP Notes: Search for SAP Notes related to CRM_SYV_IL003 in the SAP Support Portal, as there may be specific patches or updates that address this error.
  Documentation: Review SAP documentation for the CRM module to understand the specific actions and their requirements.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.