How To Fix CRM_SYV_IL009 - Import failed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_SYV_IL - Message class for Surveysuite BOL

  • Message number: 009

  • Message text: Import failed

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_SYV_IL009 - Import failed ?

    The SAP error message CRM_SYV_IL009, which indicates "Import failed," typically occurs in the context of data import processes within the SAP Customer Relationship Management (CRM) system. This error can arise due to various reasons, including data inconsistencies, configuration issues, or problems with the import process itself.

    Causes:

    1. Data Inconsistencies: The data being imported may not meet the required format or validation rules. This can include missing mandatory fields, incorrect data types, or invalid references to other objects.
    2. Configuration Issues: There may be configuration settings in the CRM system that are not aligned with the data being imported. This can include settings related to the import process or the specific data model.
    3. Technical Issues: There could be underlying technical issues, such as problems with the transport layer, network issues, or system performance problems that prevent the import from completing successfully.
    4. Authorization Issues: The user performing the import may not have the necessary authorizations to execute the import process.

    Solutions:

    1. Check Data Quality: Review the data being imported for any inconsistencies or errors. Ensure that all mandatory fields are filled out correctly and that the data adheres to the expected formats.
    2. Review Configuration: Verify the configuration settings related to the import process. Ensure that they are set up correctly and that they match the data being imported.
    3. Analyze Logs: Check the application logs and error messages for more detailed information about why the import failed. This can provide insights into specific issues that need to be addressed.
    4. Test with Sample Data: If possible, try importing a smaller set of sample data to see if the issue persists. This can help isolate the problem.
    5. Check Authorizations: Ensure that the user performing the import has the necessary authorizations to execute the import process.
    6. Consult SAP Notes: Look for relevant SAP Notes or documentation that may address this specific error message. SAP frequently updates its knowledge base with solutions to common issues.

    Related Information:

    • SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for assistance. They can provide more specific guidance based on your system configuration and the details of the error.
    • Community Forums: Engaging with the SAP community through forums or user groups can also be helpful. Other users may have encountered similar issues and can share their solutions.
    • Documentation: Review the official SAP documentation related to data import processes in CRM for best practices and troubleshooting tips.

    By following these steps, you should be able to identify the cause of the CRM_SYV_IL009 error and implement a solution to resolve it.

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