How To Fix CRM_SVY_RE006 - The survey version &1 is greater than 999

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SVY_RE - CRM Surveys: Result Evaluation

• Message number: 006

• Message text: The survey version &1 is greater than 999

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SVY_RE006 - The survey version &1 is greater than 999 ?

  The SAP error message CRM_SVY_RE006 indicates that there is an issue with the survey version number in the SAP Customer Relationship Management (CRM) system. Specifically, the error states that the survey version number exceeds the maximum allowed value of 999.
  Cause:
  The primary cause of this error is that the survey version number has been set to a value greater than 999. In SAP CRM, survey versions are typically represented as a three-digit number, and any value beyond this limit is not acceptable, leading to this error message.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Survey Version: Review the survey version number that is being used. Ensure that it is set to a value of 999 or lower.
  
  
  Modify Survey Version: If you find that the survey version is indeed greater than 999, you will need to modify it. This can typically be done in the survey management area of SAP CRM:
  
  Navigate to the survey management transaction (e.g., CRMD_ORDER or similar).
  Locate the survey in question.
  Change the version number to a valid value (999 or lower).
  
  
  
  Review Survey Creation Process: If the survey version is being generated automatically (e.g., through a program or a batch job), review the logic that generates the version number to ensure it does not exceed the maximum limit.
  
  
  Consult Documentation: If you are unsure about how to change the survey version or if the issue persists, consult the SAP documentation or reach out to your SAP support team for assistance.
  
  
  Testing: After making the necessary changes, test the survey functionality to ensure that the error no longer occurs.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or updates regarding this error message.
  Versioning Best Practices: It may be beneficial to establish a versioning strategy for surveys to avoid future occurrences of this issue.
  System Configuration: Ensure that your system configuration aligns with best practices for survey management in SAP CRM.
  
  By following these steps, you should be able to resolve the CRM_SVY_RE006 error and ensure that your survey versioning remains within the acceptable limits.