How To Fix CRM_SVY_RE005 - Survey &1 already exists

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SVY_RE - CRM Surveys: Result Evaluation

• Message number: 005

• Message text: Survey &1 already exists

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SVY_RE005 - Survey &1 already exists ?

  The SAP error message CRM_SVY_RE005 indicates that a survey with the specified identifier (represented by &1) already exists in the system. This error typically occurs when you attempt to create a new survey with an ID that is already in use.
  Cause:
  
  Duplicate Survey ID: The most common cause of this error is that you are trying to create a survey with an ID that has already been assigned to another survey in the system.
  Data Entry Error: There may have been a mistake in entering the survey ID, leading to an attempt to create a duplicate.
  System Configuration: In some cases, the system configuration may not allow for the creation of surveys with certain IDs due to predefined rules or settings.
  
  Solution:
  
  Check Existing Surveys: Before creating a new survey, check the existing surveys in the system to ensure that the ID you want to use is not already taken. You can do this by navigating to the survey management area in SAP CRM.
  Use a Unique ID: If the ID is already in use, choose a different, unique identifier for your new survey.
  Modify Existing Survey: If you intended to modify an existing survey rather than create a new one, navigate to the existing survey and make the necessary changes instead of creating a new entry.
  Consult Documentation: Review the SAP documentation or help resources for guidelines on naming conventions and ID assignments for surveys to avoid conflicts.
  Contact Support: If you believe this error is occurring in error or if you need further assistance, consider reaching out to your SAP support team or consulting with SAP support for more detailed troubleshooting.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing surveys in SAP CRM, such as CRMD_ORDER for managing CRM orders or CRMD_SVY for survey management.
  SAP Notes: Check SAP Notes for any known issues or patches related to survey management that might address this error.
  User Permissions: Ensure that you have the necessary permissions to create or modify surveys in the system, as restrictions may lead to unexpected errors.
  
  By following these steps, you should be able to resolve the error and successfully manage your surveys in SAP CRM.