How To Fix CRM_SVY_DB340 - The name of the function module should be of type 'CRM_SVY_..._PBO'

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SVY_DB - CRM Surveys: Survey Engine

• Message number: 340

• Message text: The name of the function module should be of type 'CRM_SVY_..._PBO'

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SVY_DB340 - The name of the function module should be of type 'CRM_SVY_..._PBO' ?

  The SAP error message CRM_SVY_DB340 indicates that there is an issue with the naming convention of a function module in the context of CRM (Customer Relationship Management) applications. Specifically, the error suggests that the function module's name does not conform to the expected format, which should be of the type CRM_SVY_..._PBO.
  Cause:
  
  Incorrect Naming Convention: The function module that is being called does not follow the required naming convention. In SAP CRM, function modules related to specific functionalities often have a standardized naming pattern, and deviations from this pattern can lead to errors.
  Missing Function Module: The function module that is expected to be called may not exist in the system, or it may have been deleted or renamed.
  Configuration Issues: There may be configuration issues in the CRM system that are causing the system to look for a function module that is not properly defined.
  
  Solution:
  
  Check Function Module Name: Verify the name of the function module being called. Ensure that it follows the naming convention CRM_SVY_..._PBO. If it does not, you may need to rename it or create a new function module that adheres to this convention.
  Create or Restore Function Module: If the function module is missing, you may need to create it or restore it from a backup if it was deleted. Consult with your development team or SAP Basis team for assistance.
  Review Custom Code: If this error is occurring in custom code, review the code to ensure that it is correctly referencing the function module. Make any necessary adjustments to ensure compliance with naming conventions.
  Check for Transport Issues: If the function module was recently transported from another system, ensure that the transport was successful and that all dependencies are met.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide guidance on similar issues.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for CRM development to understand the naming conventions and best practices for creating function modules.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Debugging: If you have access to the development environment, consider debugging the code to trace where the error is occurring and gather more context about the function module call.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.