How To Fix CRM_SVY_DB018 - File &1 is empty

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SVY_DB - CRM Surveys: Survey Engine

• Message number: 018

• Message text: File &1 is empty

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SVY_DB018 - File &1 is empty ?

  The SAP error message CRM_SVY_DB018 indicates that a specific file (denoted as &1 in the message) is empty. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when the system expects data in a file but finds it to be empty. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  File Generation Issues: The file may not have been generated correctly due to a failure in the process that creates it.
  Data Extraction Problems: If the file is supposed to contain data extracted from a database or another source, there may have been an issue during the extraction process.
  File Transfer Issues: If the file is being transferred from one system to another, it may not have been transferred correctly, leading to an empty file.
  Permissions Issues: The user or process attempting to access the file may not have the necessary permissions, leading to an inability to read the file properly.
  Configuration Errors: Incorrect configuration settings in the CRM system or related components may lead to the generation of empty files.
  
  Solution:
  
  Check File Generation Process: Verify the process that generates the file. Ensure that it is running correctly and that there are no errors in the logs.
  Review Data Sources: Check the source from which the data is being extracted. Ensure that there is data available to be written to the file.
  File Transfer Verification: If the file is being transferred, confirm that the transfer was successful and that the file is not corrupted.
  Permissions Check: Ensure that the user or process has the necessary permissions to access and read the file.
  Configuration Review: Review the configuration settings related to the file generation and ensure they are set up correctly.
  Re-run the Process: If the issue persists, try re-running the process that generates the file to see if it resolves the issue.
  Consult Logs: Check the application logs for any additional error messages or warnings that could provide more context about why the file is empty.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SLG1 (Application Log) to check logs for errors.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurred.
  
  By following these steps, you should be able to identify the root cause of the CRM_SVY_DB018 error and implement a solution to resolve it.