How To Fix CRM_SVY_DB020 - Value &1 is not in domain &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SVY_DB - CRM Surveys: Survey Engine

• Message number: 020

• Message text: Value &1 is not in domain &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SVY_DB020 - Value &1 is not in domain &2 ?

  The SAP error message CRM_SVY_DB020 indicates that a value you are trying to use is not valid for the specified domain. This typically occurs in the context of data entry or data processing within the SAP Customer Relationship Management (CRM) module, where the system expects a specific set of values defined in a domain.
  Cause:
  
  Invalid Value: The value you are trying to enter or process does not exist in the predefined list of valid values for the specified domain.
  Domain Configuration: The domain itself may not be configured correctly, or the value may have been removed or altered in the backend.
  Data Entry Error: There may be a typographical error or formatting issue with the value being entered.
  Custom Development: If there are custom fields or enhancements, the logic may not align with the expected domain values.
  
  Solution:
  
  Check the Value: Verify that the value you are trying to enter is correct and exists in the domain. You can do this by checking the domain definition in the SAP system.
  Review Domain Settings: Go to transaction code SE11 (Data Dictionary) and check the domain associated with the field. Ensure that the value you are trying to use is included in the domain's value range.
  Correct Data Entry: If the value is incorrect, correct it to one of the valid values defined in the domain.
  Consult Documentation: If you are unsure about the valid values, refer to the relevant documentation or consult with a functional consultant who specializes in the CRM module.
  Custom Code Review: If the error arises from custom development, review the code to ensure it adheres to the expected domain values.
  Transport Issues: If this issue arose after a transport, ensure that all necessary objects and configurations were transported correctly.
  
  Related Information:
  
  Transaction Codes: Use SE11 to check domain definitions, SE80 for object navigation, and SE37 for function modules if you suspect a custom function is involved.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Debugging: If you have access, you can debug the process to see where the value is being checked against the domain and identify the root cause.
  User Authorization: Ensure that the user has the necessary authorizations to access and modify the data in question.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.