How To Fix CRM_SVY_DB016 - File type &1 expected

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SVY_DB - CRM Surveys: Survey Engine

• Message number: 016

• Message text: File type &1 expected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SVY_DB016 - File type &1 expected ?

  The SAP error message CRM_SVY_DB016 with the description "File type &1 expected" typically occurs in the context of data import or export processes, particularly when dealing with file uploads or downloads in the SAP Customer Relationship Management (CRM) system. This error indicates that the system expected a specific file type but received a different one.
  Cause:
  
  Incorrect File Type: The file being uploaded or processed does not match the expected file type. For example, if the system expects a CSV file but receives an Excel file instead.
  File Extension Mismatch: The file extension may not correspond to the actual content of the file. For instance, a file named .csv might actually be in a different format.
  Configuration Issues: There may be configuration settings in the CRM system that define acceptable file types, and the current file does not meet these criteria.
  
  Solution:
  
  Check File Type: Ensure that the file you are trying to upload or process is of the correct type as specified by the system. If the system expects a specific format (e.g., CSV, TXT), make sure your file is saved in that format.
  Verify File Extension: Make sure that the file extension matches the actual content of the file. You can open the file in a text editor to check its format.
  Review Documentation: Consult the SAP documentation or the specific transaction documentation to understand the expected file types for the operation you are performing.
  Adjust Configuration: If you have access to system configuration, check the settings related to file uploads and ensure that the expected file types are correctly defined.
  Test with Sample Files: If possible, test the upload process with sample files that are known to work to isolate the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Transaction Codes: Familiarize yourself with the relevant transaction codes in SAP CRM that deal with file uploads or data imports, as they may provide additional context or options for troubleshooting.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed, and solutions shared by other users.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact your SAP support team or consult with an SAP expert for further assistance.