How To Fix CRM_SVY_DB012 - Schema does not exist (type &1, version &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SVY_DB - CRM Surveys: Survey Engine

• Message number: 012

• Message text: Schema does not exist (type &1, version &2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SVY_DB012 - Schema does not exist (type &1, version &2) ?

  The SAP error message CRM_SVY_DB012 indicates that a specific schema does not exist in the database. This error typically arises in the context of SAP Customer Relationship Management (CRM) when the system is trying to access a database schema that is either missing or incorrectly specified.
  Cause:
  
  Missing Schema: The specified schema (type &1, version &2) does not exist in the database. This could be due to a failed installation, an incomplete upgrade, or manual deletion of the schema.
  Incorrect Configuration: The system configuration may point to a schema that is not available or has been renamed.
  Database Connectivity Issues: There may be issues with the database connection that prevent the system from accessing the schema.
  Version Mismatch: The version of the schema being referenced may not match the version that is currently available in the database.
  
  Solution:
  
  Check Schema Existence: Verify if the schema exists in the database. You can do this by querying the database directly or using database management tools.
  Correct Configuration: If the schema is missing, check the configuration settings in SAP to ensure that they point to the correct schema. This may involve checking the system parameters or customizing settings.
  Database Migration: If the schema was supposed to be created during an upgrade or migration, ensure that the migration process completed successfully. You may need to rerun migration steps or restore from a backup.
  Database Connection: Ensure that the database connection settings are correct and that the SAP system can connect to the database without issues.
  Consult Documentation: Refer to SAP Notes or documentation related to the specific version of CRM you are using. There may be known issues or patches available that address this error.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may provide additional insights or solutions for this specific error.
  Transaction Codes: Use transaction codes like SE11 (Data Dictionary) to check the database objects and schemas.
  Logs and Traces: Review system logs (transaction SLG1) and traces to gather more context about when and why the error occurred.
  Database Administration: If you have access, consult with your database administrator to check the integrity and status of the database schemas.
  
  By following these steps, you should be able to diagnose and resolve the CRM_SVY_DB012 error effectively.