How To Fix CRM_SVY_DB010 - No data record found (key &1&2&3&4)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_SVY_DB - CRM Surveys: Survey Engine

  • Message number: 010

  • Message text: No data record found (key &1&2&3&4)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_SVY_DB010 - No data record found (key &1&2&3&4) ?

    The SAP error message CRM_SVY_DB010: No data record found (key &1&2&3&4) typically indicates that the system is unable to find a specific data record in the database that corresponds to the keys provided in the error message. This can occur in various scenarios, particularly when dealing with customer relationship management (CRM) data.

    Causes:

    1. Missing Data: The most common cause is that the data record you are trying to access does not exist in the database. This could be due to data not being created, deleted, or archived.
    2. Incorrect Keys: The keys provided in the error message may be incorrect or not match any existing records. This can happen due to typos or incorrect data entry.
    3. Data Synchronization Issues: If your system is integrated with other systems, there may be synchronization issues leading to missing records.
    4. Authorization Issues: Sometimes, the user may not have the necessary authorizations to view certain records, leading to the perception that they do not exist.
    5. Database Issues: There could be underlying database issues, such as corruption or misconfiguration, that prevent access to the data.

    Solutions:

    1. Verify Data Existence: Check the database or relevant tables to confirm whether the record with the specified keys exists. You can use transaction codes like SE16 or SE11 to look up the data.
    2. Check Input Keys: Ensure that the keys you are using to access the record are correct. Double-check for any typos or formatting issues.
    3. Data Creation: If the record is indeed missing and should exist, you may need to create it manually or through a data upload process.
    4. Review Authorizations: Ensure that the user has the necessary authorizations to access the data. You may need to consult with your SAP security team.
    5. Check Integration: If your system is integrated with other systems, verify that data synchronization processes are functioning correctly and that data is being transferred as expected.
    6. Consult Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
    7. Database Health Check: If you suspect database issues, consult with your database administrator to perform a health check on the database.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SE16 (Data Browser), SE11 (Data Dictionary), and ST22 (Dump Analysis) for troubleshooting.
    • SAP Notes: Search for SAP Notes related to the error message for any known issues or patches that may address the problem.
    • Documentation: Review SAP documentation for the specific module you are working with to understand the data model and relationships better.

    If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support or your internal SAP team for further assistance.

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