How To Fix CRM_SVY_DB000 - Unhandled exception &2 in &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SVY_DB - CRM Surveys: Survey Engine

• Message number: 000

• Message text: Unhandled exception &2 in &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SVY_DB000 - Unhandled exception &2 in &1 ?

  The SAP error message CRM_SVY_DB000 Unhandled exception &2 in &1 typically indicates that an unhandled exception has occurred in the CRM system, specifically related to database operations. This error can arise from various underlying issues, such as problems with the database connection, data inconsistencies, or issues in the application logic.
  Possible Causes:
  
  Database Connection Issues: Problems with the connection to the database, such as network issues or database server downtime.
  Data Inconsistencies: Corrupted or inconsistent data in the database that the application is trying to access or manipulate.
  Application Logic Errors: Bugs or unhandled exceptions in the application code that are not properly managed.
  Configuration Issues: Incorrect configuration settings in the CRM system or database that lead to unexpected behavior.
  Resource Limitations: Insufficient resources (memory, CPU) on the server hosting the SAP system or database.
  
  Solutions:
  
  Check Database Connection: Ensure that the database is up and running and that the connection settings in the SAP system are correct.
  Review Application Logs: Check the application logs for more detailed error messages that can provide insights into what caused the exception.
  Data Consistency Checks: Run consistency checks on the database to identify and resolve any data integrity issues.
  Debugging: If you have access to the code, use debugging tools to trace the execution and identify where the unhandled exception is occurring.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches or updates.
  System Resources: Monitor system resources and ensure that the server has adequate memory and CPU to handle the operations being performed.
  Consult SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed logs and context about the error.
  
  Related Information:
  
  Transaction Codes: Use transaction codes like SLG1 (Application Log) to view logs related to the error.
  ST22: Check the dump analysis in transaction ST22 to find more details about the unhandled exception.
  SM21: Use transaction SM21 to check the system log for any related errors or warnings.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  
  By following these steps, you should be able to diagnose and potentially resolve the CRM_SVY_DB000 error in your SAP system.