How To Fix CRM_SVY_DB002 - &1&2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SVY_DB - CRM Surveys: Survey Engine

• Message number: 002

• Message text: &1&2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SVY_DB002 - &1&2 ?

  The SAP error message CRM_SVY_DB002 typically indicates an issue related to the database in the context of SAP Customer Relationship Management (CRM). The message format usually includes placeholders (&1 and &2) that provide specific details about the error, such as the object or the operation that failed.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Database Connectivity Issues: Problems with the connection between the SAP application and the database.
  Data Integrity Issues: Corrupted or inconsistent data in the database that prevents the operation from completing successfully.
  Missing or Incomplete Data: Required data might be missing or not properly configured.
  Authorization Issues: The user may not have the necessary permissions to access or modify the data.
  Configuration Errors: Incorrect settings in the CRM system or database configuration.
  
  Solution:
  To resolve the CRM_SVY_DB002 error, you can follow these steps:
  
  
  Check Database Connectivity:
  
  Ensure that the database server is up and running.
  Verify the connection settings in the SAP system configuration.
  
  
  
  Review the Error Details:
  
  Look at the specific details provided in the error message (the values of &1 and &2) to understand what object or operation is causing the issue.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the database to identify and fix any data integrity issues.
  Use transaction codes like SE11 to check the database tables for inconsistencies.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to perform the operation that triggered the error.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings in the CRM system to ensure they are correct and complete.
  
  
  
  Consult SAP Notes:
  
  Search the SAP Support Portal for any relevant SAP Notes that might address this specific error message. There may be patches or updates available.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE80 (Object Navigator), SE11 (Data Dictionary), and SM21 (System Log) for troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to CRM and database management for best practices and troubleshooting tips.
  
  By following these steps, you should be able to diagnose and resolve the CRM_SVY_DB002 error effectively.