How To Fix CRM_SVY_CN_OBND000 - Software components not found: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SVY_CN_OBND - Messages for function group CRM_SVY_CN_OBND

• Message number: 000

• Message text: Software components not found: &1

What causes this issue?

A software conponent necessary for executing the transaction could not
be contacted.

System Response

The function was terminated.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

To install the missing components, please proceed as described in the
following notes:
CAT Server,,,,,,,,,,
0383587,,Collective Note for CAT Server,,,,
0405837,,Installation of CAT Servers,,,,,,
FOP Driver (Printing) ,,,,,,
0504919,,Enhancement of CAT Server with FOP functionality
,,,,,,

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SVY_CN_OBND000 - Software components not found: &1 ?

  The SAP error message CRM_SVY_CN_OBND000 Software components not found: &1 typically indicates that the system is unable to find the required software components for a specific functionality or transaction in the SAP Customer Relationship Management (CRM) module. This error can occur due to various reasons, including missing components, incorrect configuration, or issues with the installation.
  Causes:
  
  Missing Software Components: The required software components for the CRM functionality are not installed or activated in the system.
  Incorrect Configuration: The system configuration may not be set up correctly, leading to the inability to locate the necessary components.
  Transport Issues: If the components were recently transported from another system, there may have been issues during the transport process.
  Version Mismatch: There may be a version mismatch between the installed components and the expected components for the CRM functionality.
  Authorization Issues: Lack of proper authorizations to access certain components or transactions.
  
  Solutions:
  
  Check Installed Components: Verify that all required software components for the CRM system are installed. You can do this by checking the system status in the SAP GUI (Transaction: SPAM or SAINT).
  Activate Missing Components: If any components are missing, you may need to install or activate them using the Software Update Manager (SUM) or through the SAP Marketplace.
  Review Configuration: Check the configuration settings in the CRM system to ensure that they are set up correctly. This may involve reviewing customizing settings in the relevant transactions.
  Transport Logs: If the issue arose after a transport, check the transport logs for any errors or warnings that may indicate what went wrong during the transport process.
  Check for Notes: Look for SAP Notes related to this error message in the SAP Support Portal. There may be specific notes that address known issues or provide patches.
  Consult Documentation: Review the official SAP documentation for the CRM module to ensure that all prerequisites and dependencies are met.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  SAP Notes: Always check for relevant SAP Notes that may provide additional insights or solutions for this specific error.
  System Logs: Review system logs (Transaction: SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can share their solutions.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.