How To Fix CRM_SVY_API705 - &1/&2/&3: Survey version &4 is inconsistent

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SVY_API - Interface Communication R/3 <-> Survey Engine

• Message number: 705

• Message text: &1/&2/&3: Survey version &4 is inconsistent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SVY_API705 - &1/&2/&3: Survey version &4 is inconsistent ?

  The SAP error message CRM_SVY_API705 indicates that there is an inconsistency with a survey version in the SAP Customer Relationship Management (CRM) system. This error typically arises when there are issues with the survey version data, such as missing or incorrect entries in the database.
  Cause:
  
  Inconsistent Data: The survey version specified in the error message may have missing or inconsistent data in the underlying tables.
  Deleted or Inactive Survey: The survey version might have been deleted or marked as inactive, leading to inconsistencies when trying to access it.
  Configuration Issues: There may be configuration issues in the survey setup that prevent the system from recognizing the survey version correctly.
  Transport Issues: If the survey version was transported from one system to another (e.g., from development to production), there may have been issues during the transport process that caused data inconsistencies.
  
  Solution:
  
  Check Survey Version: Verify that the survey version specified in the error message exists in the system and is active. You can do this by navigating to the survey management area in SAP CRM.
  Review Data Consistency: Use transaction codes like SE11 or SE16 to check the relevant database tables for the survey version. Look for any missing or inconsistent entries.
  Recreate Survey Version: If the survey version is found to be corrupted or inconsistent, consider recreating it. Ensure that all necessary data is correctly entered.
  Check Transport Logs: If the issue arose after a transport, check the transport logs for any errors or warnings that might indicate what went wrong during the transport process.
  Consult Documentation: Review SAP documentation or notes related to survey management for any known issues or additional troubleshooting steps.
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders and CRMD_SRV for service management.
  SAP Notes: Search for SAP Notes related to CRM surveys and the specific error message for any patches or updates that may address the issue.
  User Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify and resolve the inconsistency related to the survey version in your SAP CRM system.