How To Fix CRM_SVY_API410 - Mail address in &1 contains errors

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SVY_API - Interface Communication R/3 <-> Survey Engine

• Message number: 410

• Message text: Mail address in &1 contains errors

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SVY_API410 - Mail address in &1 contains errors ?

  The SAP error message CRM_SVY_API410 indicates that there is an issue with the email address format in the specified field (denoted by &1). This error typically arises when the email address does not conform to the standard email format or contains invalid characters.
  Cause:
  
  Invalid Format: The email address may not follow the standard format (e.g., [e-mail]).
  Special Characters: The email address may contain special characters that are not allowed.
  Missing Components: The email address may be missing essential components, such as the "@" symbol or the domain part.
  Leading/Trailing Spaces: There may be leading or trailing spaces in the email address.
  
  Solution:
  
  
  Check Email Format: Ensure that the email address follows the correct format. It should include:
  
  A local part (before the @ symbol)
  An @ symbol
  A domain part (after the @ symbol)
  
  Example of a valid email: [e-mail]
  
  
  Remove Invalid Characters: Check for and remove any invalid characters or spaces in the email address.
  
  
  Validate Email Address: Use a validation tool or function to check if the email address is valid. This can often be done through custom validation logic in your application.
  
  
  Correct Data Entry: If the email address is being entered manually, ensure that the user is aware of the correct format and any restrictions.
  
  
  Check for Duplicates: Sometimes, duplicate email addresses can also cause issues. Ensure that the email address is unique if required by your business logic.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message.
  Documentation: Review the SAP CRM documentation for guidelines on valid email formats and any specific requirements for your version of SAP.
  User Training: If this error occurs frequently, consider providing training or guidelines to users on how to enter valid email addresses.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or refer to the SAP Community for further assistance.