How To Fix CRM_SVY_API408 - Log "&2" expected in &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SVY_API - Interface Communication R/3 <-> Survey Engine

• Message number: 408

• Message text: Log "&2" expected in &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SVY_API408 - Log "&2" expected in &1 ?

  The SAP error message CRM_SVY_API408, which states "Log '&2' expected in &1," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the logging mechanism in the system. This error indicates that the system expected a specific log entry but could not find it.
  Cause:
  
  Missing Log Entry: The log entry that the system is trying to access or reference does not exist. This could be due to a previous error in the process that prevented the log from being created.
  Data Inconsistency: There may be inconsistencies in the data or configuration that lead to the system not being able to find the expected log.
  Authorization Issues: The user may not have the necessary authorizations to access the log, leading to the system being unable to retrieve it.
  System Configuration: Incorrect configuration settings in the CRM system could lead to issues with log generation or retrieval.
  
  Solution:
  
  Check Log Generation: Verify if the log was generated correctly. You can do this by checking the relevant transaction or process that should have created the log.
  Review Configuration: Ensure that the configuration settings related to logging in the CRM system are correct. This may involve checking settings in transaction codes like SPRO or other relevant configuration areas.
  Authorization Check: Ensure that the user has the necessary authorizations to access the logs. You may need to consult with your SAP security team to verify this.
  System Logs: Check the system logs (transaction SLG1) for any related errors or warnings that could provide more context about why the log entry is missing.
  Re-run the Process: If the log is missing due to a previous error, try re-running the process that should generate the log. Ensure that all prerequisites are met before doing so.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SLG1 (Application Log) to view logs and SLG2 (Log Object) to manage log objects.
  SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs or screenshots.
  Documentation: Review SAP documentation related to CRM logging and error handling for additional insights and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.