How To Fix CRM_SVY_API197 - Survey &1 already exists

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SVY_API - Interface Communication R/3 <-> Survey Engine

• Message number: 197

• Message text: Survey &1 already exists

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SVY_API197 - Survey &1 already exists ?

  The SAP error message CRM_SVY_API197 indicates that a survey with the specified identifier already exists in the system. This error typically occurs when you attempt to create a new survey with an ID that is already in use.
  Cause:
  
  Duplicate Survey ID: The most common cause of this error is that you are trying to create a survey with an ID that has already been assigned to another survey in the system.
  Data Entry Error: There may have been a mistake in entering the survey ID, leading to an attempt to create a duplicate.
  System Configuration: In some cases, the system configuration or settings may allow for the creation of surveys with IDs that are not unique.
  
  Solution:
  
  Check Existing Surveys: Before creating a new survey, check the existing surveys in the system to ensure that the ID you want to use is not already taken. You can do this by navigating to the survey management area in SAP CRM.
  Use a Unique ID: If the ID is already in use, choose a different, unique ID for your new survey.
  Review Input Data: Double-check the data you are entering to ensure there are no typographical errors or incorrect entries.
  Consult Documentation: Refer to the SAP documentation or help resources for guidelines on naming conventions and ID assignments for surveys.
  System Configuration: If you believe the error is due to system configuration, consult with your SAP administrator or technical team to review the settings related to survey creation.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to survey creation in your version of SAP CRM.
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing surveys, such as CRMD_ORDER for managing CRM orders or CRMD_SVY for survey management.
  User Roles and Permissions: Ensure that you have the necessary permissions to create surveys in the system, as restrictions may lead to unexpected errors.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team for further assistance.