How To Fix CRM_SVY_API120 - The values could not be analyzed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SVY_API - Interface Communication R/3 <-> Survey Engine

• Message number: 120

• Message text: The values could not be analyzed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SVY_API120 - The values could not be analyzed ?

  The SAP error message CRM_SVY_API120: The values could not be analyzed typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the data being processed, particularly in surveys or evaluations. This error can arise due to various reasons, including data inconsistencies, incorrect configurations, or issues with the survey itself.
  Causes:
  
  Data Inconsistencies: The data being analyzed may contain invalid or unexpected values that cannot be processed correctly.
  Configuration Issues: There may be misconfigurations in the survey settings or the way the data is structured.
  Missing Data: Required fields or values may be missing, leading to an inability to analyze the data.
  Technical Issues: There could be underlying technical problems, such as issues with the database or the application server.
  
  Solutions:
  
  Check Data Integrity: Review the data being submitted for the survey or evaluation. Ensure that all required fields are filled out correctly and that the values conform to expected formats.
  Review Survey Configuration: Go through the survey configuration settings in the CRM system. Ensure that all parameters are set correctly and that there are no discrepancies in the survey design.
  Validate Input Values: Ensure that the input values are valid and within the expected range. This may involve checking for any constraints or validation rules that have been set up.
  Check for Missing Data: Ensure that all necessary data is present and that there are no missing entries that could lead to analysis failure.
  Consult Logs: Check the application logs for any additional error messages or warnings that could provide more context about the issue.
  System Update: Ensure that your SAP system is up to date with the latest patches and updates, as this can resolve known bugs or issues.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may have specific insights or solutions based on the version of the software you are using.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide guidance on similar issues.
  Documentation: Review the official SAP documentation related to CRM surveys and data analysis for best practices and troubleshooting tips.
  Community Forums: Engage with the SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.