How To Fix CRM_SVY_API198 - Survey &1 does not yet exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_SVY_API - Interface Communication R/3 <-> Survey Engine

  • Message number: 198

  • Message text: Survey &1 does not yet exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_SVY_API198 - Survey &1 does not yet exist ?

    The SAP error message CRM_SVY_API198 indicates that a survey you are trying to access or manipulate does not exist in the system. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when working with surveys, which are often used for gathering customer feedback or conducting market research.

    Cause:

    1. Non-Existent Survey: The survey ID you are trying to reference does not exist in the database.
    2. Incorrect Survey ID: There may be a typo or incorrect survey ID being used in the transaction or program.
    3. Survey Not Created: The survey has not been created or activated in the system.
    4. Authorization Issues: The user may not have the necessary permissions to view or access the survey.

    Solution:

    1. Verify Survey ID: Double-check the survey ID you are using to ensure it is correct. Look for any typographical errors.
    2. Check Survey Existence: Use transaction codes like CRMD_ORDER or relevant CRM transaction to search for the survey in the system. Ensure that the survey has been created and is active.
    3. Create Survey: If the survey does not exist, you may need to create it using the appropriate transaction (e.g., CRMSURVEY).
    4. Check Authorizations: Ensure that your user role has the necessary permissions to access surveys. You may need to contact your system administrator to verify your authorizations.
    5. Consult Documentation: Refer to SAP documentation or help resources for additional guidance on managing surveys in CRM.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes for managing surveys in SAP CRM, such as CRMSURVEY for creating and managing surveys.
    • SAP Notes: Check SAP Notes for any known issues or patches related to survey management in your version of SAP CRM.
    • User Roles: Review user roles and authorizations in the SAP system to ensure proper access to survey functionalities.
    • Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.

    By following these steps, you should be able to resolve the error and successfully manage surveys within your SAP CRM system.

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