How To Fix CRM_SURVEY598 - There are no translations available for this survey

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SURVEY - CRM Surveys

• Message number: 598

• Message text: There are no translations available for this survey

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SURVEY598 - There are no translations available for this survey ?

  The SAP error message CRM_SURVEY598, which states "There are no translations available for this survey," typically occurs in the context of SAP Customer Relationship Management (CRM) when a survey is being accessed or executed, but the necessary translations for the survey's text are not available in the required language.
  Cause:
  
  Missing Translations: The primary cause of this error is that the survey has not been translated into the language that the user is trying to access it in. This can happen if the survey was created in a specific language and translations were not provided for other languages.
  Language Settings: The user's language settings in their SAP profile may not match the language in which the survey is available.
  Survey Configuration: The survey may not have been properly configured to include translations for all necessary languages.
  
  Solution:
  
  
  Add Translations:
  
  Go to the survey management area in SAP CRM.
  Locate the survey that is causing the error.
  Check the translation settings and ensure that translations are provided for all required languages.
  If translations are missing, you will need to create and add them.
  
  
  
  Check User Language Settings:
  
  Verify the language settings in the user profile.
  Ensure that the user is accessing the survey in a language for which translations are available.
  
  
  
  Review Survey Configuration:
  
  Ensure that the survey is correctly configured to support multiple languages.
  Check if the survey is set to be multilingual and that all necessary language versions are activated.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on managing surveys and translations.
  
  
  
  Contact Support:
  
  If the issue persists after checking translations and configurations, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Guides: Review user guides or training materials related to survey management in SAP CRM for best practices on creating and managing multilingual surveys.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to resolve the CRM_SURVEY598 error and ensure that your surveys are accessible in the desired languages.