How To Fix CRM_SURVEY320 - Translation to Original Language &1 is not permitted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SURVEY - CRM Surveys

• Message number: 320

• Message text: Translation to Original Language &1 is not permitted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SURVEY320 - Translation to Original Language &1 is not permitted ?

  The SAP error message CRM_SURVEY320 indicates that there is an issue with translating a survey or questionnaire into its original language. The message typically states that the translation to the original language is not permitted for the specified survey.
  Cause:
  
  Language Settings: The original language of the survey may not be set correctly, or the system may not allow translations back to the original language.
  Survey Status: The survey might be in a status that does not permit changes or translations.
  Configuration Issues: There may be configuration settings in the SAP system that restrict translations to the original language.
  User Permissions: The user attempting to perform the translation may not have the necessary permissions to do so.
  
  Solution:
  
  Check Language Settings: Verify that the original language of the survey is correctly defined in the system. Ensure that the language settings are consistent.
  Review Survey Status: Check the status of the survey. If it is in a locked or completed state, you may need to change its status to allow for translations.
  Configuration Review: Consult with your SAP Basis or configuration team to review the settings related to survey translations. Ensure that the system is configured to allow translations to the original language.
  User Permissions: Ensure that the user has the necessary authorizations to perform translations. You may need to adjust roles or permissions in the user profile.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling survey translations and any restrictions that may apply.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Testing: If possible, test the translation process in a development or test environment to identify the exact cause without affecting production data.
  
  If the issue persists after following these steps, it may be beneficial to contact SAP support for further assistance.