How To Fix CRM_SUITE610 - Translation template for survey &1 cannot be printed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SUITE - Messages for CRM_SURVEY_SUITE

• Message number: 610

• Message text: Translation template for survey &1 cannot be printed

What causes this issue?

You tried to generate the translation template for survey &V1& as a
PDF.
Survey translation templates are excluded for PDF generation, therefore
cannot be generated as a PDF document.

System Response

Translation template cannot be printed.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SUITE610 - Translation template for survey &1 cannot be printed ?

  The SAP error message "CRM_SUITE610 Translation template for survey &1 cannot be printed" typically indicates an issue with the translation template associated with a survey in the SAP Customer Relationship Management (CRM) module. This error can arise due to various reasons, such as missing templates, incorrect configurations, or issues with the survey itself.
  Causes:
  
  Missing Translation Template: The specified translation template for the survey does not exist in the system.
  Incorrect Survey Configuration: The survey may not be properly configured, leading to issues when attempting to print or generate it.
  Authorization Issues: The user may not have the necessary permissions to access or print the translation template.
  System Errors: There could be underlying system issues or bugs affecting the printing process.
  
  Solutions:
  
  
  Check Template Existence:
  
  Verify that the translation template for the specified survey exists in the system. You can do this by navigating to the relevant transaction or configuration area where templates are managed.
  
  
  
  Review Survey Configuration:
  
  Ensure that the survey is correctly configured and that all necessary fields and settings are properly defined. Check for any missing or incorrect entries.
  
  
  
  User Authorizations:
  
  Confirm that the user attempting to print the survey has the appropriate authorizations. You may need to consult with your SAP security team to ensure the user has the necessary roles and permissions.
  
  
  
  Recreate or Update Template:
  
  If the template is missing or corrupted, consider recreating it or updating it to ensure it meets the required specifications.
  
  
  
  Check for System Notes or Patches:
  
  Look for any SAP notes or patches that may address known issues related to this error. You can search the SAP Support Portal for relevant notes.
  
  
  
  Consult SAP Documentation:
  
  Review the official SAP documentation for CRM surveys and translation templates to ensure that you are following the correct procedures.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or others related to survey management in SAP CRM.
  SAP Notes: Regularly check for SAP notes that may provide updates or fixes related to CRM surveys and templates.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the error related to the translation template for the survey in SAP CRM.