How To Fix CRM_SUITE352 - Select a section or a question

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SUITE - Messages for CRM_SURVEY_SUITE

• Message number: 352

• Message text: Select a section or a question

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SUITE352 - Select a section or a question ?

  The SAP error message CRM_SUITE352 typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to access a section or question that is not properly defined or is missing in the system. This error can arise in various contexts, such as during the creation or modification of a service request, activity, or other CRM-related documents.
  Cause:
  
  Missing Configuration: The section or question that the system is trying to access may not be configured correctly in the CRM system.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the relevant tables.
  Authorization Issues: The user may not have the necessary authorizations to access certain sections or questions.
  System Bugs: There could be bugs or issues in the specific version of the SAP CRM system being used.
  
  Solution:
  
  Check Configuration: Verify that the section or question is properly configured in the CRM system. This may involve checking the customizing settings in the SAP system.
  Data Validation: Ensure that all necessary data entries are present and correct. This may involve checking related tables and entries in the database.
  User Authorizations: Review the user roles and authorizations to ensure that the user has the necessary permissions to access the section or question.
  System Updates: If the issue is due to a bug, check for any available patches or updates from SAP that may resolve the issue.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or solutions.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to CRM_SUITE352. SAP Notes often provide specific solutions or workarounds for known problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SPRO for configuration or SE11 for data dictionary checks.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the CRM_SUITE352 error and implement a suitable solution.