How To Fix CRM_SUITE350 - Intervals in marketing characteristics are not taken into account ('&1')

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SUITE - Messages for CRM_SURVEY_SUITE

• Message number: 350

• Message text: Intervals in marketing characteristics are not taken into account ('&1')

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SUITE350 - Intervals in marketing characteristics are not taken into account ('&1') ?

  The SAP error message CRM_SUITE350, which states "Intervals in marketing characteristics are not taken into account ('&1')", typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the configuration of marketing characteristics or the way they are being utilized in a marketing campaign or analysis.
  Cause:
  
  Incorrect Configuration: The marketing characteristics may not be properly configured to handle intervals. This can happen if the characteristics are defined without the necessary intervals or if the intervals are not correctly set up in the system.
  Data Inconsistency: There may be inconsistencies in the data related to the marketing characteristics, such as missing values or incorrect data types.
  Missing Authorizations: Sometimes, the user may not have the necessary authorizations to access or utilize the marketing characteristics with intervals.
  Technical Issues: There could be underlying technical issues or bugs in the SAP system that prevent the intervals from being recognized.
  
  Solution:
  
  Check Configuration: Review the configuration of the marketing characteristics in the SAP system. Ensure that the intervals are correctly defined and that they are set up to be used in the context you are working with.
  Data Validation: Validate the data associated with the marketing characteristics. Ensure that all necessary values are present and that they conform to the expected formats.
  User Authorizations: Verify that the user has the appropriate authorizations to access and utilize the marketing characteristics. If not, work with your SAP security team to grant the necessary permissions.
  System Updates: Check for any available updates or patches for your SAP system that may address known issues related to this error message.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on configuring and using marketing characteristics with intervals.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights or solutions based on the specific version and configuration of your SAP system.
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may address this specific error message or provide guidance on similar issues.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  Training and Documentation: Ensure that users involved in marketing processes are adequately trained on how to configure and use marketing characteristics effectively.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.