How To Fix CRM_SUITE353 - Marketing attribute questions are not permitted in tables


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_SUITE - Messages for CRM_SURVEY_SUITE

  • Message number: 353

  • Message text: Marketing attribute questions are not permitted in tables

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_SUITE353 - Marketing attribute questions are not permitted in tables ?

    The SAP error message CRM_SUITE353, which states "Marketing attribute questions are not permitted in tables," typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with marketing attributes in surveys or questionnaires. This error indicates that there is an attempt to use marketing attribute questions in a format or context where they are not allowed, specifically in tables.

    Cause:

    1. Incorrect Configuration: The marketing attribute questions may have been incorrectly configured in the system, leading to their inappropriate use in a tabular format.
    2. Data Model Limitations: The data model for marketing attributes may not support the use of certain question types in tables.
    3. User Input Error: Users may be trying to input or display marketing attribute questions in a way that is not supported by the system.

    Solution:

    1. Review Configuration: Check the configuration of the marketing attributes and ensure that they are set up correctly. Make sure that the questions are defined in a way that is compatible with the intended use.
    2. Change Question Format: If the marketing attribute questions are being used in a table format, consider changing them to a different format that is supported by the system, such as free text or multiple-choice questions.
    3. Consult Documentation: Refer to SAP documentation or help resources for guidelines on how to properly configure and use marketing attribute questions.
    4. System Update: Ensure that your SAP system is up to date with the latest patches and updates, as this may resolve compatibility issues.
    5. Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They can provide specific guidance based on your system configuration and version.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
    • Training and Documentation: Review training materials or documentation related to CRM marketing attributes to ensure proper usage and configuration.

    By following these steps, you should be able to identify the cause of the error and implement a suitable solution.

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