How To Fix CRM_SUITE242 - Maintain at least one question or subsection for section

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SUITE - Messages for CRM_SURVEY_SUITE

• Message number: 242

• Message text: Maintain at least one question or subsection for section

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SUITE242 - Maintain at least one question or subsection for section ?

  The SAP error message CRM_SUITE242, which states "Maintain at least one question or subsection for section," typically occurs in the context of SAP Customer Relationship Management (CRM) when you are trying to create or modify a questionnaire or survey within the system. This error indicates that the system requires at least one question or subsection to be defined for the section you are working on.
  Cause:
  
  Incomplete Section Definition: The section you are trying to save or activate does not contain any questions or subsections. SAP requires that each section must have at least one question or subsection to be valid.
  User Input Error: The user may have overlooked adding questions or subsections while creating or editing the section.
  System Configuration: There may be specific configurations or settings in the CRM system that enforce this requirement.
  
  Solution:
  
  
  Add Questions or Subsections:
  
  Navigate to the section where the error occurred.
  Ensure that you add at least one question or subsection to the section.
  Save your changes after adding the necessary elements.
  
  
  
  Review Section Structure:
  
  Check the overall structure of the questionnaire or survey to ensure that all sections are properly defined and contain the required elements.
  
  
  
  Validation:
  
  After making the necessary additions, validate the questionnaire or survey to ensure that there are no other errors present.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on creating questionnaires and the requirements for sections.
  
  
  
  Seek Help from SAP Support:
  
  If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to questionnaire management, such as CRMD_ORDER or CRMD_ORDERADM_H.
  User Roles and Permissions: Ensure that you have the necessary permissions to create or modify questionnaires in the system.
  Training and Resources: Consider attending training sessions or reviewing online resources related to SAP CRM questionnaire management to better understand the system's requirements and functionalities.
  
  By following these steps, you should be able to resolve the CRM_SUITE242 error and successfully maintain your questionnaire or survey sections.