How To Fix CRM_SUITE218 - You must select an answer option for radio groups and list boxes

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SUITE - Messages for CRM_SURVEY_SUITE

• Message number: 218

• Message text: You must select an answer option for radio groups and list boxes

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SUITE218 - You must select an answer option for radio groups and list boxes ?

  The SAP error message CRM_SUITE218, which states "You must select an answer option for radio groups and list boxes," typically occurs in SAP CRM when a user is trying to submit a form or transaction that includes radio buttons or list boxes, but has not made a selection in one of those fields. This is a validation error indicating that certain required fields have not been filled out correctly.
  Cause:
  
  Unselected Radio Button/List Box: The most common cause is that the user has not selected any option from a radio button group or a list box that is mandatory.
  Form Configuration: The form may be configured in such a way that certain fields are required, and if they are left unselected, the system will throw this error.
  User Interface Issues: Sometimes, the user interface may not clearly indicate that a selection is required, leading to confusion.
  
  Solution:
  
  Make a Selection: Review the form and ensure that you have made a selection in all required radio button groups and list boxes. Look for any fields that are marked as mandatory (often indicated by an asterisk or highlighted).
  Check for Hidden Fields: In some cases, there may be fields that are conditionally required based on previous selections. Ensure that all relevant fields are filled out.
  Form Validation: If you are a developer or administrator, check the form configuration in the SAP CRM system to ensure that the validation rules are set correctly and that all required fields are properly defined.
  User Training: If users frequently encounter this error, consider providing training or documentation to help them understand the importance of making selections in these fields.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. Sometimes, there may be updates or fixes provided by SAP.
  User Documentation: Refer to the user manuals or help documentation for the specific transaction or form you are using to understand the required fields better.
  Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By ensuring that all required selections are made, you should be able to resolve the CRM_SUITE218 error and proceed with your transaction.