How To Fix CRM_SUITE217 - Only one answer is permitted in the checkbox (-> checkbox group)

CRM_SUITE217 - Overview

• Message type: E = Error

• Message class: CRM_SUITE - Messages for CRM_SURVEY_SUITE

• Message number: 217

• Message text: Only one answer is permitted in the checkbox (-> checkbox group)

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SUITE217 - Only one answer is permitted in the checkbox (-> checkbox group) ?

  The SAP error message CRM_SUITE217 indicates that in a checkbox group, only one answer is permitted, but the user has attempted to select multiple options. This is a common validation error in SAP CRM (Customer Relationship Management) systems when dealing with checkbox groups in forms or screens.
  
  Cause:
  The error occurs when:
  
  The checkbox group is configured to allow only a single selection, but the user has checked more than one checkbox.
  There may be a misunderstanding of the user interface, leading to multiple selections.
  The configuration of the checkbox group in the underlying data model or screen layout is set to enforce single selection.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review Checkbox Selections: Ensure that you are only selecting one checkbox from the group. Uncheck any additional boxes before submitting the form.
  
  
  Check Configuration: If you are an administrator or have access to the configuration settings:
  
  Navigate to the relevant configuration settings for the