How To Fix CRM_SUITE216 - 'Dynamic list boxes' cannot contain statistical answer options

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SUITE - Messages for CRM_SURVEY_SUITE

• Message number: 216

• Message text: 'Dynamic list boxes' cannot contain statistical answer options

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SUITE216 - 'Dynamic list boxes' cannot contain statistical answer options ?

  The SAP error message CRM_SUITE216 indicates that there is an issue with the configuration of dynamic list boxes in a CRM application. Specifically, it states that "Dynamic list boxes cannot contain statistical answer options." This error typically arises when you are trying to use a dynamic list box to display options that are statistical in nature, which is not supported in the context of the application.
  Cause:
  The primary cause of this error is the attempt to use statistical answer options (like averages, counts, etc.) in a dynamic list box. Dynamic list boxes are designed to display a set of predefined values or options that can change based on user input or other criteria, but they do not support statistical calculations or options.
  Solution:
  To resolve this error, you can consider the following approaches:
  
  
  Review Configuration: Check the configuration of the dynamic list box in your CRM application. Ensure that the options being populated in the list box are not statistical in nature. You may need to adjust the data source or the logic that populates the list box.
  
  
  Use Alternative UI Elements: If you need to display statistical data, consider using other UI elements that are designed to handle such data, such as tables, charts, or static list boxes that can display calculated values.
  
  
  Modify Data Source: If the dynamic list box is being populated from a data source that includes statistical options, modify the query or data retrieval logic to exclude those options.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for guidance on configuring dynamic list boxes and understanding the limitations regarding statistical data.
  
  
  Testing: After making changes, test the application to ensure that the error is resolved and that the dynamic list box behaves as expected.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or updates regarding this error message.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have implemented.
  Training and Documentation: Consider reviewing training materials or documentation related to SAP CRM configuration, particularly around UI elements and dynamic list boxes.
  
  By following these steps, you should be able to address the CRM_SUITE216 error and ensure that your dynamic list boxes are configured correctly without statistical options.