How To Fix CRM_SUITE211 - Select a question or answer!

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SUITE - Messages for CRM_SURVEY_SUITE

• Message number: 211

• Message text: Select a question or answer!

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SUITE211 - Select a question or answer! ?

  The SAP error message CRM_SUITE211, which states "Select a question or answer!", typically occurs in the context of SAP Customer Relationship Management (CRM) when a user is trying to interact with a question-and-answer feature, such as in a service request or a knowledge base.
  Cause:
  The error usually arises when:
  
  The user attempts to submit a question or answer without selecting one from the available options.
  There may be a configuration issue in the CRM system that prevents the selection of questions or answers.
  The user interface may not be functioning correctly, possibly due to browser compatibility issues or missing JavaScript.
  
  Solution:
  To resolve the CRM_SUITE211 error, you can try the following steps:
  
  
  Select an Option: Ensure that you have selected a question or answer from the provided list before submitting. This is the most straightforward solution.
  
  
  Check Configuration: If you are an administrator, verify the configuration settings related to the question-and-answer functionality in the CRM system. Ensure that the questions and answers are properly set up and available for selection.
  
  
  Browser Compatibility: Make sure you are using a supported browser and that it is up to date. Clear the browser cache and cookies, or try accessing the CRM system from a different browser.
  
  
  User Permissions: Check if the user has the necessary permissions to access the question-and-answer feature. Sometimes, restrictions can lead to such errors.
  
  
  System Logs: Review the system logs for any additional error messages or warnings that could provide more context about the issue.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal. There may be specific patches or updates that address this error.
  
  
  Contact Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with details about the error, including the steps leading up to it.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for CRM to understand the functionality and configuration of the question-and-answer feature.
  Community Forums: Check SAP Community forums for discussions related to CRM_SUITE211. Other users may have encountered similar issues and shared their solutions.
  Training Resources: If you are new to SAP CRM, consider taking training courses that cover the basics of the system, including how to navigate and use its features effectively.
  
  By following these steps, you should be able to resolve the CRM_SUITE211 error and continue using the question-and-answer functionality in SAP CRM.