How To Fix CRM_SUITE209 - Only one question is allowed for each reusable question

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SUITE - Messages for CRM_SURVEY_SUITE

• Message number: 209

• Message text: Only one question is allowed for each reusable question

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SUITE209 - Only one question is allowed for each reusable question ?

  The SAP error message CRM_SUITE209, which states "Only one question is allowed for each reusable question," typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with reusable questions in surveys or questionnaires.
  Cause:
  This error arises when a user attempts to associate multiple questions with a single reusable question. In SAP CRM, reusable questions are designed to be singular and cannot have multiple associated questions. This restriction is in place to maintain the integrity and structure of the survey or questionnaire.
  Solution:
  To resolve this error, you should ensure that each reusable question is linked to only one question. Here are the steps you can take:
  
  
  Review the Reusable Questions: Check the configuration of your reusable questions in the system. Make sure that each reusable question is only associated with one question.
  
  
  Create New Reusable Questions: If you need to ask multiple questions, consider creating additional reusable questions for each distinct question you want to include.
  
  
  Modify Existing Questions: If you have mistakenly linked multiple questions to a single reusable question, modify the associations to ensure compliance with the one-to-one relationship.
  
  
  Consult Documentation: Refer to the SAP documentation or help resources for guidance on how to properly set up reusable questions and their associations.
  
  
  Testing: After making the necessary adjustments, test the configuration to ensure that the error no longer occurs.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might provide additional insights or updates regarding this error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Training and Documentation: Consider reviewing training materials or documentation related to SAP CRM surveys and questionnaires for best practices.
  
  By following these steps, you should be able to resolve the CRM_SUITE209 error and successfully configure your reusable questions in SAP CRM.