How To Fix CRM_SUITE212 - Select an answer or an answer option!

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SUITE - Messages for CRM_SURVEY_SUITE

• Message number: 212

• Message text: Select an answer or an answer option!

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SUITE212 - Select an answer or an answer option! ?

  The SAP error message CRM_SUITE212 typically occurs in the SAP Customer Relationship Management (CRM) module when a user is required to select an answer or an answer option in a questionnaire or survey context, but has not done so. This error is often encountered in scenarios involving service requests, surveys, or feedback forms where user input is mandatory.
  Cause:
  
  Mandatory Field Not Selected: The user has not selected an answer for a question that is marked as mandatory.
  User Interface Issue: There may be a problem with the user interface that prevents the selection from being registered.
  Data Validation: The system is enforcing data validation rules that require certain fields to be filled out before proceeding.
  
  Solution:
  
  Select an Answer: Ensure that you select an answer or an answer option for all mandatory questions before submitting the form.
  Check for UI Issues: If you believe you have selected an answer but still receive the error, try refreshing the page or clearing your browser cache. Sometimes, UI glitches can prevent selections from being recognized.
  Review Mandatory Fields: Go through the form and check for any fields that are marked as mandatory (often indicated with an asterisk) and ensure they are filled out correctly.
  Consult Documentation: If the issue persists, refer to the SAP documentation or help resources for specific guidance related to the CRM module you are using.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or system administrator for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide updates/patches.
  User Training: Ensure that users are trained on how to properly fill out forms in the CRM system, especially regarding mandatory fields.
  System Configuration: Review the configuration settings in the CRM system to ensure that mandatory fields are set up correctly and that the user interface is functioning as intended.
  
  By following these steps, you should be able to resolve the CRM_SUITE212 error and successfully submit your form or questionnaire.