How To Fix CRM_SUITE020 - The survey you wish to maintain already exists

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SUITE - Messages for CRM_SURVEY_SUITE

• Message number: 020

• Message text: The survey you wish to maintain already exists

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SUITE020 - The survey you wish to maintain already exists ?

  The SAP error message CRM_SUITE020, which states "The survey you wish to maintain already exists," typically occurs in the SAP Customer Relationship Management (CRM) module when you attempt to create or maintain a survey that has already been defined in the system. This error is a safeguard to prevent duplicate surveys from being created.
  
  Cause:
  
  Duplicate Survey ID: You are trying to create a new survey with an ID that already exists in the system.
  Incorrect Survey Type: You may be trying to create a survey of a type that is already defined.
  System Configuration: There may be a configuration issue or a misunderstanding of the survey creation process.
  
  
  Solution:
  
  
  Check Existing Surveys: 
  
  Navigate to the survey management area in SAP CRM and check if the survey you are trying to create already exists. You can do this by searching for the survey ID or name.
  
  
  
  Use a Different ID: 
  
  If you find that the survey already