How To Fix CRM_SUITE013 - Select a File


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_SUITE - Messages for CRM_SURVEY_SUITE

  • Message number: 013

  • Message text: Select a File

  • Show details Hide details
  • What causes this issue?

    The selected function could not be executed because you have not
    selected a file.

    System Response

    Select a file.

    How to fix this error?

    Select a file and then choose a function to carry out.

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_SUITE013 - Select a File ?

    The SAP error message CRM_SUITE013 "Select a File" typically occurs in the context of file uploads or file handling within the SAP CRM (Customer Relationship Management) system. This error indicates that the system expects a file to be selected for processing, but none has been chosen.

    Cause:

    1. No File Selected: The most common cause is that the user did not select a file before attempting to upload or process it.
    2. File Dialog Issues: There may be issues with the file dialog not functioning correctly, preventing the user from selecting a file.
    3. Browser Compatibility: If you are using a web-based interface, there may be compatibility issues with the browser that affect file selection.
    4. Authorization Issues: The user may not have the necessary permissions to access the file upload functionality.

    Solution:

    1. Select a File: Ensure that you have selected a file before proceeding. Click on the "Browse" or "Choose File" button and select the appropriate file from your system.
    2. Check File Dialog: If the file dialog does not appear or is not functioning, try refreshing the page or restarting the application.
    3. Browser Compatibility: If you are using a web interface, try switching to a different browser or updating your current browser to the latest version.
    4. Check Permissions: Verify that you have the necessary permissions to upload files in the SAP CRM system. Contact your system administrator if you suspect permission issues.
    5. Clear Cache: Sometimes, clearing the browser cache can resolve issues related to file uploads.
    6. Consult Documentation: Refer to the SAP documentation or help resources for specific instructions related to file uploads in your version of SAP CRM.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
    • User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed and resolved.

    If the problem persists after trying these solutions, it may be beneficial to contact your SAP support team for further assistance.

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