How To Fix CRM_SUITE011 - Select the application to which the survey is to be assigned

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SUITE - Messages for CRM_SURVEY_SUITE

• Message number: 011

• Message text: Select the application to which the survey is to be assigned

What causes this issue?

A survey is to be created in or imported to an application. However,
the application was not selected.

System Response

The survey cannot be assigned to an application.

How to fix this error?

Select an application folder and then carry out the appropriate
function.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SUITE011 - Select the application to which the survey is to be assigned ?

  The SAP error message CRM_SUITE011, which states "Select the application to which the survey is to be assigned," typically occurs in the context of SAP Customer Relationship Management (CRM) when a user is trying to assign a survey to a specific application or context but has not selected one.
  Cause:
  The error is usually caused by one of the following reasons:
  
  No Application Selected: The user has not selected an application (like a sales order, service request, etc.) to which the survey should be linked.
  Incorrect Navigation: The user may have navigated to the survey assignment screen without properly selecting the context or application.
  Configuration Issues: There may be issues with the configuration of the survey assignment in the system.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Select an Application:
  
  Go back to the survey assignment screen and ensure that you select the appropriate application from the available options. This could be a sales order, service request, or any other relevant application.
  
  
  
  Check Navigation:
  
  Ensure that you are navigating correctly to the survey assignment area. Sometimes, going through the correct transaction or menu path can help avoid such errors.
  
  
  
  Review Configuration:
  
  If the issue persists, check the configuration settings for surveys in the CRM system. Ensure that the survey is properly set up and that the applications to which it can be assigned are correctly defined.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on survey assignments in your version of SAP CRM.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Permissions: Ensure that the user has the necessary permissions to assign surveys to applications.
  System Logs: Review system logs for any additional error messages or warnings that might provide more context about the issue.
  
  By following these steps, you should be able to resolve the CRM_SUITE011 error and successfully assign the survey to the desired application.