How To Fix CRM_SUBJECT_PROFILE006 - Assign sequential hierarchy levels


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_SUBJECT_PROFILE - Subject Profile

  • Message number: 006

  • Message text: Assign sequential hierarchy levels

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_SUBJECT_PROFILE006 - Assign sequential hierarchy levels ?

    The SAP error message CRM_SUBJECT_PROFILE006 typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the assignment of hierarchy levels in a subject profile. This error indicates that the system expects a sequential assignment of hierarchy levels, but the current configuration does not meet this requirement.

    Cause:

    The error is usually caused by one of the following issues:

    1. Non-sequential Hierarchy Levels: The hierarchy levels defined in the subject profile are not assigned in a sequential manner. For example, if you have levels 1, 2, and 4 defined, the system will throw this error because level 3 is missing.
    2. Incorrect Configuration: There may be a misconfiguration in the subject profile settings, leading to an invalid hierarchy structure.
    3. Data Integrity Issues: There could be inconsistencies in the data that prevent the hierarchy from being recognized as sequential.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check Hierarchy Levels:

      • Go to the configuration settings for the subject profile in the SAP CRM system.
      • Verify that all hierarchy levels are defined correctly and are in a sequential order (e.g., 1, 2, 3, etc.).
    2. Adjust Hierarchy Levels:

      • If you find any gaps in the sequence, add the missing levels or adjust the existing levels to ensure they are sequential.
      • Ensure that there are no duplicate levels or any levels that are out of order.
    3. Review Configuration:

      • Check the overall configuration of the subject profile to ensure that it aligns with the business requirements and follows the expected structure.
    4. Test Changes:

      • After making adjustments, test the changes to ensure that the error no longer occurs and that the hierarchy functions as intended.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidelines on configuring subject profiles and hierarchy levels.
    6. Seek Support:

      • If the issue persists after making the necessary adjustments, consider reaching out to SAP support or consulting with an SAP expert for further assistance.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to access and manage subject profiles and hierarchy settings.
    • SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
    • Customization: Depending on your organization's specific implementation of SAP CRM, the steps to resolve the issue may vary, so it's essential to consider any customizations that may be in place.

    By following these steps, you should be able to identify and resolve the cause of the CRM_SUBJECT_PROFILE006 error in your SAP system.

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