How To Fix CRM_STATUS600 - Business transactions with the status &1 must not be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_STATUS - Status Administration in CRM One Order

• Message number: 600

• Message text: Business transactions with the status &1 must not be deleted

What causes this issue?

The status &V1& is active on transaction level. The business
transaction must therefore not be deleted.

System Response

The system will not delete the business transaction.

How to fix this error?

Check whether it is correct that the status &V1& is active, and reset
the status.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_STATUS600 - Business transactions with the status &1 must not be deleted ?

  The SAP error message CRM_STATUS600 indicates that a business transaction you are trying to delete has a status that prevents it from being deleted. This is a common issue in SAP CRM (Customer Relationship Management) systems, where certain statuses are configured to protect business transactions from being deleted to maintain data integrity and compliance.
  Cause:
  The error occurs because the business transaction (such as a sales order, service request, or activity) has a status that is not allowed for deletion. This could be due to:
  
  The transaction being in a status that is considered "final" or "completed."
  The transaction being linked to other processes or documents that require it to remain intact.
  Custom status configurations that prevent deletion for specific business processes.
  
  Solution:
  To resolve the CRM_STATUS600 error, you can take the following steps:
  
  
  Check the Status of the Transaction:
  
  Review the status of the business transaction you are trying to delete. You can do this by navigating to the transaction in the SAP GUI and checking its status in the status overview.
  
  
  
  Change the Status:
  
  If possible, change the status of the transaction to a status that allows deletion. This may involve reversing or completing any processes that are currently linked to the transaction.
  
  
  
  Consult with Your SAP Administrator:
  
  If you are unsure about the status or how to change it, consult with your SAP administrator or a functional consultant. They can provide insights into the specific status configuration and any dependencies that may exist.
  
  
  
  Use Transaction Codes:
  
  Depending on the type of business transaction, you may need to use specific transaction codes to change the status or to delete the transaction. For example, you might use transaction codes like CRM_ORDER or CRM_ACTIVITY to manage orders or activities.
  
  
  
  Review Customizations:
  
  If your organization has custom status configurations, review these with your development team to understand the rules governing deletions.
  
  
  
  Check for Dependencies:
  
  Ensure that there are no dependent documents or processes that require the transaction to remain active. If there are dependencies, you may need to address those first.
  
  
  
  Related Information:
  
  SAP Notes and Documentation: Check SAP Notes for any known issues or additional guidance related to CRM_STATUS600. SAP's support portal may have specific notes that address this error.
  Transaction Logs: Review transaction logs to understand what actions were taken before the error occurred, which may provide context for the status issue.
  Training and Best Practices: Ensure that users are trained on the proper handling of business transactions and the implications of their statuses to prevent similar issues in the future.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.