How To Fix CRM_STATUS516 - Status '&1' not valid for Business Object '&2'

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_STATUS - Status Administration in CRM One Order

• Message number: 516

• Message text: Status '&1' not valid for Business Object '&2'

What causes this issue?

Some system statues are only valid in specific business transaction
categories. In system table
<DS:REPO.CRM_SHOW_CRMC_STATUS_PROC>CRMC_STATUS_PROC</>, SAP has defined
that system status &V1& cannot be maintained for business transaction
category &V2&.
INCLUDE CRM_STATUS_CRMC_STATUS_PROC1 OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_STATUS516 - Status '&1' not valid for Business Object '&2' ?

  The SAP error message CRM_STATUS516 indicates that a specific status (represented by &1) is not valid for a particular business object (represented by &2). This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to change the status of a business object (like a sales order, service request, etc.) to a status that is not defined or allowed for that object.
  Cause:
  
  Invalid Status Transition: The status you are trying to set may not be defined in the status profile for the specific business object.
  Configuration Issues: The status profile for the business object may not be correctly configured in the system.
  Business Logic Restrictions: There may be business rules or logic that restrict the status change based on the current state of the business object.
  Custom Development: If there are custom developments or enhancements, they might be interfering with the standard status management.
  
  Solution:
  
  
  Check Status Profile:
  
  Go to the configuration settings for the business object in question and verify the status profile assigned to it.
  Ensure that the status you are trying to set is included in the status profile.
  
  
  
  Review Status Transitions:
  
  Check the allowed status transitions for the business object. This can usually be done in the customizing settings under the relevant application area.
  Make sure that the transition from the current status to the desired status is valid.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help files related to the specific business object to understand the valid statuses and transitions.
  
  
  
  Check for Custom Logic:
  
  If there are any custom enhancements or user exits related to status management, review them to ensure they are not causing the issue.
  
  
  
  Testing:
  
  If possible, test the status change in a development or quality environment to see if the issue can be replicated and to identify the root cause.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO to access the configuration settings or CRMD_ORDER to view the business object.
  Status Management: Familiarize yourself with the status management concepts in SAP CRM, including how status profiles are defined and maintained.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide additional guidance on this error message.
  
  By following these steps, you should be able to identify the cause of the CRM_STATUS516 error and implement a solution to resolve it.