How To Fix CRM_STATUS505 - Status '&' cannot be displayed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_STATUS - Status Administration in CRM One Order

• Message number: 505

• Message text: Status '&' cannot be displayed

What causes this issue?

All the possible system statuses that can be active on a status object,
not all are displayed, for simplicity and comprehension purposes.
Status &V1& belongs to the system statuses that can be active, but are
not displayed.
Internal tax codes are used for the document. These are not relevant
for the user.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_STATUS505 - Status '&' cannot be displayed ?

  The SAP error message CRM_STATUS505, which states "Status '&' cannot be displayed," typically occurs in the SAP Customer Relationship Management (CRM) module when there is an issue with the status management of a business object, such as a sales order, service request, or any other CRM-related document.
  Cause:
  
  Status Not Defined: The status you are trying to display may not be defined in the system or may not be valid for the specific business object.
  Authorization Issues: The user may not have the necessary authorizations to view the status.
  Status Configuration: There may be a configuration issue in the status management settings, such as missing entries in the status profile.
  Data Inconsistency: There could be inconsistencies in the data, such as missing or incorrect status assignments.
  
  Solution:
  
  
  Check Status Definition:
  
  Go to the status management configuration in the SAP system and verify if the status in question is defined correctly.
  Ensure that the status is valid for the specific object type you are working with.
  
  
  
  Review Authorizations:
  
  Check the user’s authorization profile to ensure they have the necessary permissions to view the status.
  You may need to consult with your SAP security team to adjust the authorizations if necessary.
  
  
  
  Configuration Review:
  
  Review the status profile configuration in the customizing settings (transaction code SPRO).
  Ensure that the status profile assigned to the business object includes the status you are trying to display.
  
  
  
  Data Consistency Check:
  
  Perform a consistency check on the business object to ensure that all statuses are correctly assigned and there are no missing links.
  You can use transaction codes like SE11 or SE16 to check the relevant database tables for inconsistencies.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can analyze the program flow to identify where the error is being triggered and gather more context about the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE11 (Data Dictionary), and SE16 (Data Browser) for checking configurations and data.
  SAP Documentation: Refer to SAP Help documentation for CRM status management to understand how statuses are defined and managed.
  Community Forums: Engage with SAP community forums or user groups for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.