How To Fix CRM_STATUS502 - System status '&1' (short '&2', technical short form: '&3') is inactive

CRM_STATUS502 - Overview

• Message type: E = Error

• Message class: CRM_STATUS - Status Administration in CRM One Order

• Message number: 502

• Message text: System status '&1' (short '&2', technical short form: '&3') is inactive

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_STATUS502 - System status '&1' (short '&2', technical short form: '&3') is inactive ?

  The SAP error message CRM_STATUS502 indicates that a specific system status is inactive. This message typically arises in the context of SAP Customer Relationship Management (CRM) when trying to perform an action that requires a certain status to be active.
  
  Cause:
  The error occurs when:
  
  You are trying to perform an operation on a business object (like a sales order, service request, etc.) that is in a status that is not currently active.
  The status you are trying to use has been defined in the system but is not set to active in the status management configuration.
  There may be a configuration issue where the status is not correctly assigned to the business object type.
  
  
  Solution:
  To resolve the CRM_STATUS502 error, you can take the following steps:
  
  
  Check Status Configuration:
  
  Go to the status management configuration in your SAP system (transaction code SPRO).
  Navigate to the relevant area for status management and check if the status in question is marked