How To Fix CRM_STATUS101 - Header can only be completed if items are completed or delivered

CRM_STATUS101 - Overview

• Message type: E = Error

• Message class: CRM_STATUS - Status Administration in CRM One Order

• Message number: 101

• Message text: Header can only be completed if items are completed or delivered

What causes this issue?

You want to give a sales document header the status completed.
This is only possible if all the items are completed or delivered.

System Response

Status cannot be changed.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CRM_STATUS101 - Details

• The SAP error message CRM_STATUS101 indicates that a header document (such as a sales order, service order, or any other CRM-related document) cannot be completed because there are items within that document that are either incomplete or not delivered. This is a common issue in SAP CRM when trying to finalize a transaction.
  
  Cause:
  
  Incomplete Items: Some items in the document may not have all the required data filled in. This could include missing quantities, pricing information, or other essential details.
  Undelivered Items: There may be items that have not been delivered yet, meaning that the delivery process has not been completed for those items.
  Status Management: The status of the items may not allow the header to be completed. For example, if items are still in a "Pending" or "Open" status, the header cannot be finalized.
  Dependencies: There may be dependencies between items that need to be resolved before the header can be completed.
  
  
  Solution:
  
  Check