How To Fix CRM_STATUS100 - Error while publishing the event 'status changed'

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_STATUS - Status Administration in CRM One Order

• Message number: 100

• Message text: Error while publishing the event 'status changed'

What causes this issue?

When publishing the events for status changes, the error &V2& occured
(&V1&):
'&V3&'

System Response

As continuing the program can cause document inconsistencies,
it must be cancelled.

How to fix this error?

There is an error in the program. Notify your system administrator.

Procedure for System Administrators

Notify the SAP hotline in order to correct this error. Describe exactly
how the cancellation was caused.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_STATUS100 - Error while publishing the event 'status changed' ?

  The SAP error message CRM_STATUS100, which indicates "Error while publishing the event 'status changed'," typically occurs in the SAP Customer Relationship Management (CRM) system when there is an issue with the event handling mechanism related to status changes of business objects.
  Causes:
  
  Configuration Issues: The event publishing configuration may not be set up correctly in the system.
  Authorization Problems: The user or system may lack the necessary authorizations to publish events.
  Data Inconsistencies: There may be inconsistencies or missing data in the business object that is being processed.
  System Performance: High system load or performance issues may prevent the event from being published successfully.
  Custom Code: If there are custom enhancements or modifications, they may interfere with the standard event publishing process.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify the event management settings in the CRM system. Ensure that the event types and the corresponding actions are correctly configured.
  Use transaction code SWETYPV to check the event type and ensure it is active.
  
  
  
  Review Authorizations:
  
  Ensure that the user or system has the necessary authorizations to publish events. Check the roles and profiles assigned to the user.
  
  
  
  Data Validation:
  
  Check the business object for any inconsistencies or missing data. Ensure that all required fields are populated correctly.
  
  
  
  Monitor System Performance:
  
  Check the system performance and load. If the system is under heavy load, consider scheduling the event publishing during off-peak hours.
  
  
  
  Debugging:
  
  If custom code is involved, debug the relevant code to identify any issues that may be causing the error. Use transaction SE80 or SE37 to analyze the function modules or methods involved in the event publishing.
  
  
  
  Check Logs:
  
  Review the application logs using transaction SLG1 for any additional error messages or details that can provide more context about the failure.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Event Management in CRM: Understanding how event management works in SAP CRM can help in troubleshooting issues related to event publishing.
  Business Object Status Management: Familiarize yourself with how status changes are managed within business objects in SAP CRM.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWEL (Event Log), SWI1 (Work Item Selection), and SWI2_FREQ (Work Item Frequency) for monitoring and analyzing events.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_STATUS100 error message.