How To Fix CRM_SSC_SR_API006 - No catalog type assigned to transaction type &

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SSC_SR_API - SSC Service Request API

• Message number: 006

• Message text: No catalog type assigned to transaction type &

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SSC_SR_API006 - No catalog type assigned to transaction type & ?

  The SAP error message CRM_SSC_SR_API006 indicates that there is no catalog type assigned to a specific transaction type in the SAP Customer Relationship Management (CRM) system. This error typically arises when trying to create or process a service request or similar transaction that requires a catalog type for categorization or processing.
  Cause:
  
  Missing Configuration: The most common cause of this error is that the transaction type being used does not have a catalog type assigned in the system configuration.
  Incorrect Transaction Type: The transaction type being used may not be valid for the operation you are trying to perform.
  Custom Development: If there are custom developments or enhancements in the system, they may not have been properly configured to handle the catalog types.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Transaction Type Configuration:
  
  Go to the SAP Customizing Implementation Guide (SPRO).
  Navigate to Customer Relationship Management > Service > Service Order Management > Define Transaction Types.
  Find the transaction type that is causing the error and check if a catalog type is assigned to it. If not, assign the appropriate catalog type.
  
  
  
  Assign Catalog Type:
  
  If a catalog type is not assigned, you can create a new catalog type or assign an existing one that fits the business requirements.
  Ensure that the catalog type is properly configured and active.
  
  
  
  Check for Custom Enhancements:
  
  If there are any custom developments related to the transaction type, review the code to ensure that it correctly handles catalog types.
  Consult with your development team if necessary.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to ensure that the error no longer occurs.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific transaction type and catalog types for any additional configuration steps or requirements.
  
  
  
  Related Information:
  
  Transaction Types: These are used to categorize different types of service requests or orders in SAP CRM.
  Catalog Types: These are used to define the structure and content of service catalogs, which can include services, products, and other offerings.
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to this error message.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.